Patient Service Officer (Admissions & Billing)

Join JobStudio as a Patient Service Officer (Admissions & Billing) and embark on a fulfilling career in healthcare administration. In this role, you will play a pivotal part in ensuring seamless patient admissions, accurate billing processes, and exceptional front desk service. Based in Canggu, Bali, you'll be part of a dynamic team dedicated to delivering high-quality patient care and operational excellence.

As a Patient Service Officer (Admissions & Billing), your daily tasks will involve handling patient registrations, managing insurance claims, and ensuring all billing and payment processes are accurate and efficient. You'll also provide exceptional customer service, assisting patients and visitors with any inquiries or concerns. This role offers a unique opportunity to grow within a supportive and innovative healthcare environment.

📋 Tanggung Jawab Pekerjaan

• Handle patient registrations and admissions, including verifying patient information and scheduling appointments.
• Manage insurance claims and billing processes, ensuring accuracy and compliance with regulatory standards.
• Provide exceptional front desk service, assisting patients and visitors with any inquiries or concerns.
• Coordinate with healthcare providers and staff to ensure smooth patient flow and efficient operations.
• Maintain accurate and up-to-date patient records using electronic health record (EHR) systems such as Epic or Cerner.
• Process and reconcile patient payments, including cash, credit, and insurance payments.
• Generate and submit insurance claims, ensuring timely and accurate documentation.
• Assist in the management of patient financial accounts, including handling refunds and adjustments.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 2 years of experience in healthcare administration, admissions, or billing.
• Proven experience with electronic health record (EHR) systems such as Epic or Cerner.
• Strong knowledge of healthcare regulations, insurance policies, and billing procedures.
• Excellent communication and interpersonal skills, with the ability to work well under pressure.
• Proficiency in Microsoft Office Suite, including Excel and Word.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Certification in healthcare administration or related field is a plus.

🛠️ Keahlian

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